Weekend Duty Manager - Extra Care

Duty Manager: Links View - Extra Care Mature Living Facility

Location: Lytham St Anne's, Lancashire, United Kingdom

Salary: £12.71 per Hour

Employment Type: Part-time, Permanent

Working Hours: Saturday & Sundays, 4:00pm - 9:00pm

About ICare Extra Care Ltd

At ICare, we are dedicated to delivering outstanding support services within the Mature Independent Living sector. Our site in Lytham St. Annes, is made up of 59-, one-and two-bedroom apartments for older adults, along with several communal on-site facilities such as a restaurant, library, hairdressers, cinema room and sensory room. Our tenants choose to live independently with support from our team and external care services when required. Our commitment to excellence and compassionate support services ensures that our tenants live fulfilling and independent lives.

We are currently seeking a motivated and experienced Duty Manager to join our Extra Care team in Lytham St Anne's.

Role Overview

As a Duty Manager for Extra Care, you will play a crucial role in ensuring the smooth and effective running of independent living facility. You will support a team to deliver quality services that meets ICare’s high standards and promotes the well-being and independence of our tenants. This is a rewarding part-time, permanent position ideal for someone passionate about making a real difference in people’s lives.

Key Responsibilities

· Lead the team on the day-to-day operations of the Extra Care service, ensuring compliance with organisational policies and regulatory requirements.

· Support colleagues, providing guidance, coaching, and encouragement to maintain high standards of service and professionalism.

· Ensure the health, safety, and welfare of all tenants and staff by maintaining a safe and supportive environment.

· Liaise with healthcare professionals, carers, tenants and families to ensure support is given to facilitate internal and external services.

· Refer to staffing rotas for weekend, monitor attendance, and address any performance or conduct issues promptly and fairly, by reporting to the Operations or Deputy Manager.

· Respond to and resolve any incidents or emergencies efficiently and compassionately.

· Maintain accurate records and reports, including incident logs, and the daily paperwork required to complete.

· Promote a positive and inclusive culture that empowers tenants and staff alike.

Qualifications and Experience

· Previous experience in a supervisory role.

· GCSE in English at grade C or higher (or equivalent)

· Good knowledge of health and safety practices

· Knowledge of safeguarding procedures are advantageous, but training will be given.

· Excellent communication, organisational, and problem-solving skills.

· Ability to lead by example and work collaboratively across all departments within the building.

· A compassionate approach with a genuine commitment to supporting independent quality of life for tenants.

· Flexibility to work additional part-time hours that may include some daytime and evening shifts during the week.

Benefits

· Hourly rate of £12.71

· Contributory government pension scheme

· 28 days holiday (including bank holidays)

· Part-time permanent contract offering work-life balance

· Comprehensive induction and ongoing training opportunities

· Supportive management and team environment

· Access to employee assistance programmes and wellbeing initiatives

· Opportunity to make a meaningful impact within the Links View community

How to Apply

If you are a dedicated and compassionate professional looking to take the next step in your career with ICare Extra Care Ltd, we would love to hear from you.

Please submit your CV and a covering letter outlining your suitability for the role via our careers page or through the relevant job board.

Join us in delivering exceptional support to those who need it most.