Care Coordinator (Domiciliary Care)

Position: Female Care Coordinator (Domiciliary Care)

📍 Location: Knowsley Branch – WA9 3EZ
⏰ Hours: 37.5 hours per week, Monday to Friday
(On‑call and occasional weekend work required)

Equality Statement

This role is open only to female applicants under the Genuine Occupational Requirement (GOR) exemption set out in Schedule 9, Equality Act 2010.
This restriction applies because the role involves coordinating and at times delivering intimate personal care for female service users, where considerations of privacy, dignity, and cultural sensitivity require a female member of staff.

Role Overview

The Care Coordinator is responsible for the effective coordination of domiciliary care services, ensuring service users receive high‑quality, compliant care while supporting care staff and maintaining operational efficiency.

Essential Criteria

• Female applicants only (Genuine Occupational Requirement)
• Proven experience in a domiciliary care coordination or senior care role
• NVQ/QCF Level 3 in Health & Social Care (or willingness to work towards)
• Must live within a reasonable commuting distance of WA9 3EZ
• Full UK driving licence with access to a reliable vehicle
• Work‑related car insurance (or willingness to obtain)
• Ability to work flexibly, including on‑call duties and weekends
• Willingness to provide emergency hands‑on care when required
• Satisfactory DBS and employment checks

Key Responsibilities

• Coordinate care packages and manage staff rotas
• Ensure compliance with CQC standards, policies, and procedures
• Support care staff through supervision and guidance
• Maintain accurate records, reports, and documentation
• Respond to emergencies and operational issues as required

Our Commitment

ICare Group is committed to equality, diversity, and inclusion and applies social‑model recruitment practices. All applicants are treated fairly and respectfully throughout the recruitment process.